Returns & Exchanges
The first change in orders to the Peninsula and not discounted, is free.
The period for changes and returns is 15 calendar days from the delivery of the order. The package must be collected within this period.
If you want to make a return you can ask us for the collection on the phone 633384292 or send us a mail to info@meninastep.eu. In 24-48 hours we will contact you and send a carrier to collect the package to be returned.
The cost of the collection is €10 for mainland Spain, maximum 2 items. From the third article, €5 will be charged for each of the following articles. You will not have to pay anything to the carrier, that amount will be deducted from the payment to be made.